Terms of Sales

Article 1: Preamble

The present conditions of sale are applicable to all the contracts concluded between, on the one hand, the company in physical person Minet Jean-François whose registered office is located at Place Ferrer 1, 4000 Liège, registered with the Crossroads Bank of the Companies in BE0667 523 712, hereinafter referred to as "the seller" and, on the other hand, any consumer wishing to make a purchase via the website "Bubba's Shrimps" (www.bubbashrimp.be), hereinafter referred to as "the Buyer ".

A consumer is any natural person who acts for purposes that are not part of his commercial, industrial, artisanal or liberal activity (Article I.1, 2 °, of the Code of Economic Law).

Article 2: Purpose

These terms of sale are intended to define the contractual relationship between the seller and the buyer and the conditions applicable to any purchase made through the website Bubba's Shrimps.

The acquisition of a property through the present site implies an unreserved acceptance by the buyer of these terms of sale. These will prevail over any other particular conditions not expressly approved by the seller.

The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Article 3: Characteristics of the proposed properties

The products offered are those listed in the catalog published on the seller's website. Each product is accompanied by a description prepared by the seller. The photographs in the catalog are provided for information purposes only and are not contractual in nature.

Since some products sold on the seller's website are handmade, their perfect correspondence with the model presented on the website can not be guaranteed ("unique pieces").

Article 4: Price

The total amount of the order of the buyer as displayed on the site of the seller before final validation of it is indicated in euros all taxes (VAT and other taxes and applicable fees) and other costs, including transport , including.

The seller reserves the right to change prices at any time. Nevertheless, the prices applicable to the order are those in force at the time of the confirmation thereof. The seller also reserves the right to reflect on its prices changes in the VAT rate that occur before or on the delivery date.

The minimum purchase amount is € 5, five euros.

Article 5: Orders

The buyer who wants to buy a product or a service must:

  • Being older than 18 ;

  • fill out the identification form or give his client number if he has one;

  • fill out the online order form giving all the references of the chosen products;

  • validate your order after having checked it;

  • acknowledge having read and accepted these terms and conditions;

  • make the payment in the prescribed conditions;

  • confirm your order and payment.

The sale is deemed perfect when the seller confirms acceptance of the buyer's order. The confirmation is sent by email to the address provided by the buyer at the time of order online. In any case, the confirmation of acceptance of the buyer's order by the seller will contain the total price of the order and the details of the elements that make up the order (unit price excluding VAT, discounts, rebates, rebates, tax base VAT, VAT rate applied to each tax base, miscellaneous charges, ...); a detailed description of the order placed by the buyer; the date of conclusion of the contract; the legal name, the full address of the registered office and the VAT number of the seller; the name and full address of the legal domicile of the buyer; the approximate date or delivery time.

The online sale of the products presented on the seller's website is reserved for buyers residing in the territory of the Member States of the European Union, and the deliveries required in these geographical areas. The territories of the above-mentioned States are still excluded from Outermost and Overseas Associated Territories.

Changes made by the customer to the order form will only be valid if we have accepted and confirmed them in writing.

In the event of unilateral cancellation of an order by the other party before the order is prepared, we reserve the right to claim compensation equal to 30 % of the total amount of the order.

No shipment of goods will be made without confirmation of the order by the seller and payment of the total price of the order.

the sending of alive: departure Monday or Tuesday at the end of the day for a reception in 24h.

Shipments of living are made only in "Home delivery". All orders for living in delivery "point withdrawal / relay" must be reported to the seller.


Article 6: Right of withdrawal

In accordance with the law, the consumer has the right to notify the seller that he renounces his purchase, without penalty and without giving any reason, within 14 calendar days from the day after the day of the delivery of the product (article VI .47, § 1, of the Code of Economic Law).

Within this period, the consumer must notify his intention to cancel by using the model withdrawal form available online on the seller's website ( http://www.bubbashrimp.be/service/disclaimer/ ) or by sending by mail email to the seller's contact address ([email protected]) an unambiguous statement setting out his decision to withdraw from the contract, and return, within 14 calendar days from the communication to the seller of his decision to retractation, at its expense and risk, of the product delivered to the seller's administrative office Rue Côte d'Or 261-267, 4000 Liège Belgium.

Products must be returned in their original packaging, undamaged, accompanied by all their accessories and the original delivery note. Products returned must not have been unpacked, unsealed or used in any way. Goods that are incomplete, damaged, damaged or soiled by the customer will not be taken back.

Within 14 days, after acceptance of the resumption of the goods, the seller agrees to refund the buyer, The return shipping costs are free, contact the seller via [email protected] to receive the return labels.

According to Article VI.53, para. 1st, 3 ° to 5 °, of the code of Belgian economic law, the consumer can not exert his right of renunciation for the contracts of supply of products made according to the specifications of the consumer or clearly personalized; goods likely to deteriorate or expire quickly; sealed goods that can not be returned for reasons of health protection or hygiene and have been unsealed by the consumer after delivery.

Live: In case of death on arrival, please take a picture of the dead animals in their original closed bag. A voucher will only be granted if the animals are in their original packaging sealed by the seller. In case of death in large numbers Please follow the same procedure and contact the seller at +32494870244 or [email protected]

Article 7: Payment and payment methods

Payment is made by bank transfer only. Invoices are payable at our registered office, on account BE70 0018 0091 4225 BIC: GEBAGEBB opened in the name of MINET JEAN-FRANÇOIS with BNP Paribas Fortis, at the latest within fifteen clear days of their sending.

Payments made after this period shall, ipso jure and without formal notice, be subject to a conventional interest of 8.5% per annum and a fixed and irreducible indemnity of 10% of the amount invoiced, with a minimum of 50, - € to as damages.

Any dispute relating to an invoice must be received in writing, within fifteen clear days of sending.

The consumer as defined by the code of economic law may require the benefit of the application of the indemnities and interests to the extent and conditions fixed by this clause, in case of non-fulfillment of our obligations of payment.

Article 8: Deliveries

Delivery, which is our responsibility, is made by the means of our choice, unless otherwise agreed in writing. Deliveries are made to the address indicated on the order form.

Failing or if the buyer fails or refuses to take delivery of the goods ordered, the seller reserves the right to require performance of the contract or to consider, after formal notice, that it is terminated by operation of law to the wrongs of the buyer. In the latter case, the seller will retain an amount equivalent to 30% of the selling price as compensation. 100% compensation on the living.

Live: In case of absences at home the first time the delivery person a second pass will be programmed automatically but no refund in case of death of animals. In the event of absences at home on the second pass, the parcel will be returned to the seller's store, no refund will be granted except in case of force majeure justified.

The goods are transported at the risk of the seller until the delivery of the goods to the delivery address specified by the buyer. From this moment, the buyer assumes the risks alone. Tracking of the carrier as proof.

In the event that the delivered goods are damaged, the buyer is obliged to refuse the goods or to accept them only by issuing a written reservation on the carrier's delivery note, to be completed together by the customer and the customer. carrier. Any claim relating to the delivered goods must be received by the seller within 5 clear days following the date of receipt. The complaint must be sent exclusively by registered letter to the registered office: PLACE FERRER 1, 4000 LIEGE BELGIUM and be accompanied by a copy of the purchase document and the delivery note completed with the written reservation as above mentioned. After this period, no later claim for apparent defects will be taken into consideration.

Live: In case of death on arrival, please take a picture of the dead animals in their original closed bag. A voucher will only be granted if the animals are in their original packaging sealed by the seller. In case of death in large numbers Please follow the same procedure and contact the seller at +32494870244 or [email protected]


In all cases, the following circumstances release the seller from his obligation as regards time:

1 - Cases of force majeure (including, in particular, strikes, technical incidents, supplier delay, out of stock known to the consumer at the time of placing an order, shortage of manpower independent of the will of the seller);

2 - If the payment terms are not respected;

3 - If changes are decided by the customer after the order;

4 - If the customer does not provide us with the desired information within the specified time

Deliveries are made by regular mail or by us. In case of prior agreement on this point between the seller and the buyer, the goods can also be removed in our store on days and hours of operation.

Packaging: Packaging and transport packaging are made with recovery boxes to limit costs and waste.

Article 9: Guarantee

With regard to consumers, the seller guarantees the products he sells in accordance with the law of 1 September 2004 on the protection of consumers in case of sale of consumer goods (articles 1649 bis to 1649 octies of the Civil Code).

The consumer who finds the non-conformity of a product sold within two years of the delivery of the goods must notify the seller within two months of the finding by registered letter addressed to the headquarters of the seller: Place Ferrer 1, 4000 Liège Belgium. This warranty covers only the defects of conformity existing at the time of delivery of the goods. Defects or damage due to misuse, such as water damage, oxidation, falling or shock, negligence and wear, are not covered by the warranty .

The provisions of Articles 1641 et seq. Of the Civil Code relating to latent defects are fully applicable. Products sold are guaranteed against hidden defects for a period of one year from delivery or delivery. The guarantee can be implemented only if the following conditions are met: (1) the defect renders, to a significant extent, the product unfit for the use for which it is usually intended or for a special use expressly mentioned in the conditions particulars of the sale and (2) the product is or has been used under normal conditions. To invoke the benefit of the guarantee, the buyer must notify his claim for hidden defects by registered letter addressed to the place of the seller Place Ferrer 1, 4000 Liège Belgium within a maximum of one month after he found or should have noticed the defects.

The delivery note acts as a guarantee and must be kept by the consumer and produced in original.


refunds following the arrival of dead animals will be made only on photos of the corpses in their original packaging.

Refunds following the arrival of dead animals will be made only in vouchers on your account without refund options to a bank account, paypal, etc.

In case of refund of purchases due to a manufacturing defect, the arrival of the damaged package (s) will be refunded to your customer account with the option of refunding to bank accounts, paypal etc.


Article 10: Responsibilities

The seller, in the process of selling online, is bound only by an obligation of means; its responsibility can not be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, other involuntary problems.

The data included on the site are given in good faith. The proposed links to the sites of the manufacturers and / or partners are given for informational purposes and have no contractual value. The seller can not be held responsible for information from these sites.

In any case, the seller is not responsible for the non-performance or improper performance of the contract attributable to the buyer, arising from an insurmountable and unpredictable event of a third party to the contract or in case of force majeure .

The buyer is responsible for the choice and use of the product delivered by the seller. He certifies to be 18 years old when ordering. The seller declines any responsibility in case of inaccurate information communicated to him by the buyer.

Article 11: Intellectual Property

All elements of the seller's site are and remain the exclusive intellectual property of it.

Article 12: Personal data

All personal data necessary for the processing of an order are kept by the seller or his collaborators and can be transmitted to the companies with which the seller - or his suppliers - collaborate, when such communication is necessary for the processing of the order. command.

The user also authorizes the seller to use this data to establish statistics in order to improve his site, the goods and the service he offers.

This information may also be used to allow the dissemination, by any means of communication, of information relating to the commercial activities of the seller to his customers.

The seller finally keeps personal data to facilitate subsequent orders.

Without prejudice to the foregoing, the seller agrees not to disclose personal information to another company or business.

The data kept by the seller can be requested at any time and corrected on request. Such request must be sent by email to the following address [email protected] or by post addressed to Minet Jean-François Place Ferrer 1, 4000 Liège Belgium

Article 13: Proof

The parties accept, within the framework of their relations, the electronic means of proof (for example: the electronic mail, the automated computerized recording of the correspondence, etc.).

Article 14: Dispute Resolution

Except in the case of payment claims, the parties undertake to attempt to resolve by mediation or judicial conciliation any dispute relating to the validity, interpretation or performance of the contract.

It will begin at the latest 15 clear days after the request for mediation or judicial conciliation notified by a party to the other party. The duration of the mediation can not exceed 30 clear days, except with the express agreement of the parties.

In the perspective of amicable settlement of any dispute arising from a contract for the sale of goods or services online, the consumer who wishes can also contact our services directly [email protected] or call the plate on-line dispute resolution platform set up by the European Commission and available at the following navigation address: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home .show & lng = FR .

The consumer is made aware that the seller is affiliated with the European Communities Online Dispute Settlement.

In case of lawsuit in payment or failure of the procedure of extra-judicial settlement, of judicial mediation or judicial conciliation, are only competent the courts on which depends the head office of the salesman, except imperative legal prescription in opposite sense.

The present conditions of sale on line and the contract of sale are subjected to the Belgian law.

Article 15: Saving Clause

If one or more articles of these general conditions of sale must be invalidated for any cause, this circumstance would have the effect of making this contract null and void as a whole, or to prevent execution of the other provisions.

In the event that the impugned provision affects the very nature of these general conditions, each of the parties will endeavor to negotiate immediately and in good faith a valid provision of equivalent economic effect or, at the very least, as close as possible to the effect of the provision canceled.

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